Shipping policy

Shipping Policy

1. Delivery Timeframe

  • Within Saudi Arabia: Orders are delivered within 2 to 4 days from the date of dispatch.

  • International Shipping: Orders to all countries worldwide are delivered within 3 to 7 days, depending on the destination.

2. Shipping Providers We partner with trusted courier services to ensure reliable and efficient delivery:

  • SMSA

  • DHL

  • Aramex

3. Shipping Costs

  • Shipping fees may vary based on the destination and selected shipping method.

  • Any additional customs duties or import taxes for international shipments are the responsibility of the customer.

4. Order Processing

  • Orders are processed within 24-48 hours after payment confirmation.

  • Customers will receive a tracking number once the order has been dispatched.

5. Delays & Issues

  • While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or logistical issues may affect delivery times.

  • If your order is delayed beyond the estimated timeframe, please contact our customer support for assistance.

6. Contact Us For any inquiries regarding shipping and delivery, please contact our customer service team via email or WhatsApp.